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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L. R.

L. R.

September 22, 2026

1  out of  5
rating by L. R.
"Very disappointing experience with this insurance agent. The entire process felt sloppy, disorganized, poorly managed, and extremely unprofessional. Communication was terrible, follow-up was inconsistent, and getting clear answers about my insurance policy, coverage, quote, and next steps was unnecessarily difficult.

Customer service was lacking from beginning to end. I expected an insurance professional to be knowledgeable, responsive, organized, and attentive, but that was not my experience at all. There seemed to be very little attention to detail, poor communication, and an overall lack of professionalism.

If you are looking for a reliable insurance agent who provides good customer service, communicates clearly, follows up, and handles your policy professionally, I would personally look elsewhere. I would not recommend based on my experience."
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Bethany Poe

September 18, 2026

5  out of  5
rating by Bethany Poe
"Amazing staff and very pleasant to talk with 🩷🩷"
We responded:
"Bethany, we appreciate your review! I'm happy to hear that you found our staff amazing and enjoyed your interactions with us. We're always here to help if you need anything!"
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Cheryl Davis

September 14, 2026

5  out of  5
rating by Cheryl Davis
"Stephanie has just been the most help and one of the kindest employees you have. I think she gives me all the information I need to know and she’s very detailed and I really appreciate all her assistance and she’s one of the reasons I have stayed with State Farm for so many years I can call her and she will answer every question I have for her."
We responded:
"Cheryl, I'm really happy to hear how much Stephanie has been able to assist you! It's wonderful to know that her detailed approach and kindness have made such a positive impact on your experience with us. We're grateful to have you with State Farm for so many years. Feel free to reach out if you need anything else!"
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Robert Brobst

September 10, 2026

5  out of  5
rating by Robert Brobst
"All the staff at Anne Lintz - State Farm was great helping me through the most difficult of times. Their professionalism combined with legitimate compassion and concern was greatly appreciated. Stephanie, in claims, was a God send, walking me through the process, and taking care of, not only what needed to be done, but got answers to my questions that weren't her department. I cant imagine going through the ordeal without her. Thank you all so much!!"
We responded:
"Thank you, Robert! I'm really happy to hear that our team was able to support you during such a challenging time. Stephanie is truly dedicated, and I'm glad she could assist you beyond expectations. We appreciate your kind words and are here if you need anything else!"
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Karlee Kane

September 10, 2026

5  out of  5
rating by Karlee Kane
"Kate is always checking and making sure we have the current information we need and that I don’t panic when I get confusing insurance requests!"
We responded:
"Karlee, thank you for taking the time to leave us a review! I'm happy to hear that Kate has been able to keep everything clear and stress-free for you. We always aim to provide the best support possible. Feel free to reach out if you need anything else!"
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Tanya Dirks

September 8, 2026

5  out of  5
rating by Tanya Dirks
"Stephanie is amazing!"
We responded:
"Tanya, thank you for taking the time to leave us a review! I'm glad to hear you had such a positive experience. Let us know if we can help with anything else!"
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Donna Jay

September 3, 2026

5  out of  5
rating by Donna Jay
"Kali, Lexi and the rest of the entire Anne Lintz's dream team is exceptionally responsive, thorough, and knowledgeable... They are truly the best in customer service..."
We responded:
"Thank you for your review, Donna Jay. I'm glad to know our team has been responsive and thorough in meeting your needs. Your kind words about our customer service are truly appreciated. Let us know if we can help with anything else!"
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Rick Wirkkala

September 3, 2026

5  out of  5
rating by Rick Wirkkala
"Anne’s State Farm Team, including Anne, are exceptional. Honestly the best customer service I’ve experienced ;a rare event these days. Today Kailee got back to me in minutes on a request for historical info going back nearly twenty years (I’m still stunned at this performance)"
We responded:
"Rick, thank you for taking the time to leave us a review! I'm really happy to hear that you had such a positive experience with our team. We strive to provide exceptional service, and it's great to know we could assist you promptly with your request. We're always here to help if anything else comes up!"
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Deanna Theodore

August 31, 2026

5  out of  5
rating by Deanna Theodore
"Everyone is always so helpful and quick to respond when I am reaching out. Thank You!"
We responded:
"Deanna, thank you for taking the time to leave us a review! I'm happy to hear that our team has been helpful and responsive whenever you reach out. We appreciate your support!"
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Deborah Snell

August 31, 2026

5  out of  5
rating by Deborah Snell
"Employees are all great and service is top notch!"
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that you find our team and service top notch. We strive to provide the best experience possible. Feel free to reach out if you need anything else!"
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Marlene Goldsberry

August 25, 2026

5  out of  5
rating by Marlene Goldsberry
"I enjoy the convenience of paying my insurance by phone. I was also able to set up windshield replacement in 2days. Anne was very pleasant & solved all my problems with one call. Thank you."
We responded:
"Thank you, Marlene! I'm happy to hear that you found our phone payment option convenient and that we could assist with your windshield replacement so quickly. It's great to know that everything was resolved in one call. We're always here to help if you need anything else!"
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Jaelynn Pimentel

August 24, 2026

5  out of  5
rating by Jaelynn Pimentel
"The girls in the office are amazing and easy to work with!"
We responded:
"Jaelynn, thank you for taking the time to leave us a review! I'm happy to hear that you find the team amazing and easy to work with. We strive to make every experience a positive one. Let us know if we can help with anything else!"
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craig wimberly

August 22, 2026

5  out of  5
rating by craig wimberly
"State Farm gave me a good price so I changed my insurance to them. Jessica helped me and was very thorough and friendly. The whole process went smoothly."
We responded:
"Craig, thank you for taking the time to leave us a review! I'm happy to hear that Jessica was thorough and friendly during your transition to State Farm. It's great to know the process went smoothly for you. We're always here if you need anything else!"
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Dan Vigil

August 18, 2026

5  out of  5
rating by Dan Vigil
"They are the best...I have been with Stats Farm for 40 yrs..I couldn't be any happier... : ) Thank you Anne"
We responded:
"Thanks so much Dan!"
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karl bergstrom

August 18, 2026

5  out of  5
rating by karl bergstrom
"Gotten excellent support from Statefarm !
Strong team :)
Got a walkthrough of the insurances with Megan.
Next out is with Chandra how to check out retirement and life insurance topics....
What a great team,
Karl"
We responded:
"Karl, thank you for taking the time to leave us a review! I'm happy to hear that you received excellent support from our team. Megan and Chandra are both fantastic, and I'm glad they could assist you with your insurance needs. We're here to help with anything else you might need. Thanks for choosing us!"
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James Guderian

August 4, 2026

5  out of  5
rating by James Guderian
"Boss Lady. Very good experience today with your office. Took care of what I needed quickly and I was very satisfied."
We responded:
"Thank you, James! I'm happy to hear you had a good experience with our office and that we could quickly take care of your needs. We appreciate your support!"
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Jacquie Mitchell

July 29, 2026

5  out of  5
rating by Jacquie Mitchell
"This State Farm office is amazing! Everyone is welcoming, friendly, and always happy to help. Jacquie is the first person you see when you walk in, and she always has a smile on her face that makes you feel right at home. The office dogs are an added bonus and always make my visits even better. I always leave knowing I received great service!"
We responded:
"Thank you, Jacquie Mitchell! I'm glad you feel welcomed and at home when you visit our office. We love having the office dogs around to brighten everyone's day, and it's wonderful to know they add to your experience. We're grateful for your support. Let us know if we can help with anything else!"
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Addison mitchell

July 29, 2026

5  out of  5
rating by Addison mitchell
"I highly recommend this State Farm office! Everyone is so friendly and helpful. Jacquie is always the first person to greet you with a smile and makes every visit welcoming. I also love the office dogs—they make the atmosphere even better. Great customer service from a team that truly cares!"
We responded:
"Thank you, Addison! I'm really happy to hear that you feel welcomed and appreciated by our team. The office dogs certainly do their best to create a friendly atmosphere. We're grateful for your recommendation and are here to help whenever you need us. Thanks for being a part of our office family!"
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Annie Henness

July 29, 2026

5  out of  5
rating by Annie Henness
"The Anne Lintz State Farm team is awesome. I had an excellent experience working with Chandra! She was professional, Knowledgeable and answered all my questions. I never felt any pressure. She made the whole process easy."
We responded:
"Annie, thank you for taking the time to leave us a review! I'm happy to hear you had such a professional and easy experience with our team. We're glad to have been able to assist you without any pressure. We're always here if you need anything else!"
Profile photo of Christie V

Christie V

July 27, 2026

5  out of  5
rating by Christie V
"After hearing about the importance of life insurance for so long, I finally reached out to Anne Lintz and her State Farm team. Lexi took the time to walk me through all of my options, answered my questions clearly, and made the entire process easy to understand. I really appreciated her patience and professionalism. I highly recommend Anne Lintz and her team if you’re looking for knowledgeable, friendly service."
We responded:
"Your review means so much to us, Christie! Our team strives to deliver approachable, attentive care whenever someone reaches out about life insurance, and hearing how much confidence Lexi provided is incredibly motivating. Thank you for choosing our Jackson office!"
Profile photo of Elizabeth Boden

Elizabeth Boden

July 27, 2026

5  out of  5
rating by Elizabeth Boden
"I had an excellent experience with Anne Lintz State Farm\! Lexi helped me with my insurance needs, and she was absolutely wonderful\. She was friendly, knowledgeable, patient, and took the time to answer all of my questions\. She made the entire process easy and stress\-free, and I truly felt like she cared about finding the best options for me\. Customer service like hers is hard to find these days\. I highly recommend Anne Lintz State Farm, and if you have the chance to work with Lexi, you’re in great hands\!"
We responded:
"We love to see reviews like yours, Elizabeth! Managing your auto and homeowners insurance should feel comfortable and transparent, so knowing Lexi’s caring, attentive approach made such a positive impression brings a big smile to our team. Thank you for taking the time to share your experience and for encouraging others to work with Lexi!"
Profile photo of Kathleen Huber

Kathleen Huber

July 27, 2026

5  out of  5
rating by Kathleen Huber
"I had an accident in Sacramento call Call State Farm and Stephanie answered she was professional. She had empathy for me. I was in shock. She explained everything nice and slowly before I know it the tow truck was there. My rental car had been set up. Everything went so smooth and even when I went to purchase a car. I called State Farm one more time, and they took care of everything. There was so compassionate and so caring about me had I been hurt? Am I OK so now I live up in Jackson and State Farm is just down the road all them girls in the office are so wonderful thank you. State Farm"
We responded:
"Thank you, Kathleen! I'm really happy to hear that our team was able to support you so well during such a stressful time. It's great to know that everything went smoothly with your accident and that you felt cared for throughout the process. We're grateful to have you nearby in Jackson, and we're always here to help if you need anything else!"
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Lisa Groves

July 24, 2026

5  out of  5
rating by Lisa Groves
"I’ve used State Farm for many years. My first agent in Sacramento served us well for over 10 years. The only reason I needed a new agent was bc he retired. By his recommendation, we enjoyed another almost 20 years with a State Farm agent. When my husband died, I opted to change agents to my hometown’s county of Amador. Anne Lintz and Kate were there when I needed them most to help me manage my husbands life insurance that I needed quickly. That was 8 years ago and since then Kate has been my go to person for everything from roadside service to my own life insurance. She has expertly advised me on car insurance too, and is ever so patient with me when I call to ask questions. With State Farm and Anne’s team, insurance is not something I have to worry about. Thank you Anne and a special thanks to Kate."
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm truly grateful for your continued trust in our office over the years. It's heartening to know that we've been able to support you, especially during challenging times. We're here to make sure your insurance needs are always taken care of. Feel free to reach out if you need anything else!"
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Melissa Vasko

July 23, 2026

5  out of  5
rating by Melissa Vasko
"Can’t say enough about the ladies in this office, they are always so kind and helpful!
Chandra was very knowledgeable and explained everything to me regarding my life insurance policy."
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm really happy to hear that our team was able to assist you with your insurance policy. We always strive to be kind and helpful. We're always here if you need anything else!"
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Dave Rinehart

July 23, 2026

5  out of  5
rating by Dave Rinehart
"Best service I have ever had from an insurance agency

A big shout out to Stephanie Earp who saw me thru a complex claim process!

Thank you Kate Ketchum for all your assistance with thr new car!"
We responded:
"Thank you, Dave, for your review! I'm really happy to hear that our team was able to guide you through the claim process smoothly. We're grateful for your kind words and support. Feel free to reach out if you need anything else!"